Griffin Power is your source for quality power in your home. We are constantly striving to make getting the power you need as easy as possible, as well as providing services to make your home safer and more energy efficient. Our residential services include:

Customer Service
All financial and service matters are handled through the Customer Service Office at 100 South Hill Street from 8:00 a.m. to 6:00 p.m., Monday thru Friday. After hours and on weekends, you may deposit payments in the convenient night drop box located next to the drive-thru windows. Only checks or money orders are accepted in the drop box.

Customers establishing accounts by 2:00 p.m. will have their services turned on the same day. Customers establishing service between the hours of 2:00 p.m. and 5:00 p.m. may have their services turned on by 7:00 p.m. that same day by paying and additional $25.00 After Hours Fee. Customers who establish service after 5:00 p.m. will have their services turned on the next business day. 

If service has been disconnected due to lack of payment, our after-hours emergency reconnect service is available.You must come by the Customer Service Center at 100 South Hill Street where a respresentative will advise you of the amount due, plus late fees and the $25.00 after-hours reconnect fee. Again, only cash or money orders are accepted for after hour payments..

Residential Security Lighting
Don't be afraid when things go bump in the night. Outdoor security lighting from Griffin Power makes your home less appealing to criminals, while increasing your sense of well-being. The cost of service varies with the size of the light selected and is added to your monthly utility bill. The City of Griffin will own and maintain the light and replace it in the event of a burn-out at no expense to you. The Security Light rate schedule can be reviewed by clicking here.

Residential Rates
Click HERE to view our residential rates.

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Contact Numbers

Operator: 770-229-6400
Central Services: 770-229-6421
Customer Service: 770-229-6403
Environmental Hotline: 770-229-6625
Planning & Development: 770-233-4130
Police Department: 770-229-6450
Narcotics Tip Line: 678-692-0452
Public Works: 770-229-6603
For Power/Water Outages Call: 770-229-6406
National Human Trafficking Resource Center: 1-888-373-7888